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Since Brexit, many online sellers have faced the issue of EU customers being charged VAT and additional taxes upon receiving their purchases. Fortunately, this problem is completely avoidable!
You have two options:
Option 1: Instruct your shippers or delivery company to pay all VAT and taxes on behalf of your customers at the point of delivery.
Advantages:
Your customers receive their goods without any surprise demands for taxes, VAT, or extra administrative charges – leading to happier customers.
Disadvantages:
As the seller, you will bear all the costs, including the potential administrative fees charged by the delivery company for handling this process. This can become quite expensive for you.
Option 2: The Import One Stop Shop (IOSS) System
A more efficient solution is to use the Import One Stop Shop (IOSS) system. By registering for an IOSS number, your goods will move through EU customs smoothly without any additional taxes being charged to your customers. The best part? You can have your unique IOSS number within 48 hours!
This solution benefits both you and your customers, making it a win-win situation!
Need help registering for an IOSS number? Get in touch with us at +44 (0)20 3808 0312.
Disclaimer:
This blog is for information purposes only and should not be relied or acted upon when making financial decisions. Always seek professional advise prior to taking any action.